Retention Specialist/Inbound Sales Representative/Sales...

Financial Terms and Roles Shannan Cousin FIN 370: Finance for Business April 13, 2013 Amy Grover, MBA In this paper I will outline the fourteen financial terms and roles for the following words finance, efficient market, primary market, secondary market, risk, security, stock, bond, capital, debt, yield, rate of return, return on investment and cash flow and identify their roles in finance in today’s business world. These fourteen terms and roles are very essentials in today’s business world. Running the assets of any business is not just responsible for one or two things. Financial management is extensive then you might think. The lack of success of most business is high. Many businesses would like to think that if they†¦show more content†¦The tenth term is debt. Debt symbolizes an accountability or debt of a business. Debt is commonly governed by mutual established upon agreement as supplied by the individual offering credit. For example, a financial institution loans $6 million to a business to buy supplementary assembly equipment to maintain the growth of a production facility. The financial institution sets up the terms and conditions of the debt agreements including the sum charged for use of the money, payback, and any other essential agreements needed. If the conditions are not met the business can be at risk at being in default. The eleventh term is yield. High yield investments have high returns on them and low yield low return. The twelfth term is rate of return. This is articulated as a fraction of the sum amount invested. The thirteen term is return on investment is the measure of a business worth, equal to a m years revenue divided by common stock and preferred stock equity plus long-term debt. Return on investment calculates how efficiently the business employments its capital to produce profit; the higher the return on investment, the better. The fourteen term is Cash flow. Hypothetical, you can run a business so that the cash current equals gain (or deficit) for the period. Any currency of profit would yield any currency of cash inflow, or any currency deficit would cause any currency of cash flow. Example, supposeShow MoreRelatedStaffing The Pl Hiring The Right People For The Job1151 Words   |  5 Pagessizes around the world. The benefits of having a customer retention department were assessed during this research. To achieve this goal, companies need a systems infrastructure that provides detailed information on each customer’s activities and allows them to proactively analyze and anticipate customer dissatisfaction. Well-trained and empowered agents can retain the vast majority of their customers. The challenge is to give agents the support, information and flexibility they need to get the job doneRead MoreManagement Skills And Acute Commercial Instinct845 Words   |  4 Pagesconstantly deliver outstanding results. With strong project management skills and acute commercial instinct, I can be relied upon to coordinate all tasks from inception through to successful completion. I can be entrusted to facilitate efficient operations and business continuity in accordance with strategic goals. Confident, affable and energetic with exceptional interpersonal and communication skills I have a talent for motivating and leading others to perform cohesively and productively. I amRead MoreCall Centre Training Manual3970 Words   |  16 Pageswill be held at: Suite # 207, Tariq Centre, Plot 1-C, Commercial Area, Main Tariq Road, Karachi, Pakistan Timings: 9 A.M. to 9 P.M. Our Training Program covers the following modules: Customer Service Training Basic Advanced Telesales Training Inbound Calls Outbound Calls English Accent Training US Accent Training UK Accent Training Private Confidential 4 Call Centre Training Manual September 24, 2008 Section III – Customer Service Training [Basic] The basic communication skillsRead MoreResume1736 Words   |  7 Pagespursue a career in either Call Center Operations or Training in a company that offers advancements and opportunities where I can further enhance my skills and develop my knowledge. WORK EXPERIENCE September 2006 – August 2011 OPERATIONS MANAGER Customer Contact Center HSBC Electronic Data Processing (Philippines), Inc. 5150 Northbridgeway, Northgate Cyberzone, Alabang, Muntinlupa City †¢ Manages the daily operations of the Customer Relationship Call CenterRead MoreMarketing Management3028 Words   |  13 PagesPromoting social issues through efforts such as sponsorships, licensing agreements, and advertising o Cause-Related Marketing – Donating a percentage of revs. To a specific cause based on the rev. occurring during the announced period of support o Corp. Philanthropy – making gifts of money, goods, or time to help NPO’s, groups or individuals o Corp. Community Involvement – providing in-kind volunteer services o Socially responsible business practices – adaptingRead MoreDhl Marketing Mix22718 Words   |  91 Pages........................................................................................................................ 69 Trade Shows, Seminars, and Training.................................................................................. 70 Sales Promotions ..................................................................................................................... 71 Catalogs, Literature, and Manuals ................................................................................Read MoreCustomer Based Business Model23892 Words   |  96 Pages5 ‘S’ common area. Again high emphasis needs to be given on labeling the files and items before they are moved into the store-room. The labels should be in standard formats and should include Names of files, Start date and end date of files, Retention time, Owner of the file, Department to which it belongs, File number. Files of different departments should be stored in the store room and must have different color binding. There needs to be a segmented index for the store room that would helpRead MoreInternal Logistics as Part of Supply Chain13971 Words   |  56 PagesIt manages, arranges, plans and delivers the finished products. It is an indispensable part of the supply chain, as well as reflects the result of implementation company strategy. This study focuses on finding the possible ways to improve the operation process of Nokia-China internal logistics by looking into Nokia-China’s internal logistics in Dongguan Branch- Supply Logistics Department. NOKIA is already a strong, international and successful company. It has its own set modes in organizationRead Moremkt311 tb chap1420719 Words   |  83 Pagesgetting products to customers efficiently.      True  Ã‚  Ã‚  Ã‚  False    3. A marketing channel and a supply chain are virtually the same.      True  Ã‚  Ã‚  Ã‚  False    4. Logistics management concentrates on control of retail sales in the supply chain.      True  Ã‚  Ã‚  Ã‚  False    5. Logistics managers tend to focus on making sales while marketing managers tend to focus on keeping costs low.      True  Ã‚  Ã‚  Ã‚  False    6. CPFR refers to cost, profit, frequency, and return in an inventory management system.      True  Ã‚  Ã‚  Ã‚  False    7. Radio frequencyRead MoreToyota Supply Chain78751 Words   |  316 Pagesof infringement of the trademark. Where such designations appear in this book, they have been printed with initial caps. McGraw-Hill eBooks are available at special quantity discounts to use as premiums and sales promotions, or for use in corporate training programs. To contact a representative please e-mail us at bulksales@mcgraw-hill.com. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that